个人简历

[Academic Qualifications]
2008 Doctor of Philosophy (PhD) / Business and Management / University of South Australia
1988 Master of Science (MSc) / Industrial Engineering / University of Hong Kong
1983 Associateship (APHK) / Production and Industrial Engineering / Hong Kong Polytechnic University
[Professional Qualifications]
Certified Diploma in Accounting and Finance (CDipAF) ACCA Airport Planning and Operations Training - Level 1 IATA
Areas of Teaching Expertise
Business Analysis
Statistics
Financial Management
Information Management
Smart-tourism
Customer Relationship Management

研究领域

Technology Management
Customer Relationship Management
Service Experience Management""

近期论文

[Journal Articles]
2020 Cheng, T. P. Vincent, Pai, Chen-Kuo A trip planning service acceptance model for young Mainland Chinese tourist. Journal of Hospitality and Tourism Technology (SSCI), DOI 10.1108/JHTT-11-2017-0121
2019 Glenn, A., Cheng, T. P. Vincent, Rhodes, J., & Lok, P. The influence of online reviews and brand trust and customer equity: Consumer equity. Journal of Electronic Commerce in Organizations, Vol.17, Issue 4, p.30-43 (ESCI)
2018 Cheng, T. P. Vincent, Amateur versus professional online reviews: Impact on tourists’ intention to visit a destination, TOURISM - An International Interdisciplinary Journal, Vol. 65, Issue 1, p.35-51
2018 Rhodes, J., Cheng, T. P. Vincent, Sadeghniejad, Z., Lok, P. The relationship between management (TMT) metacognition, entrepreneurial orientations and small and medium enterprises (SMEs) firm performance, International Journal of Management Practice, Vol.11, No. 2, p.111-140
2016 Rhodes, J., Loh, W., Lok, Peter., Cheng, T. P. Vincent. Critical success factor in relationship management for services outsourcing, Service Business (SSCI), Vol.10, Issue 1, p.59-86
2015 Cheng, T.P. Vincent, Lok, Peter. Strategic decision-making criteria and process of top management on technology adoption in the travel agency industry, Journal of Information Technology and Tourism, Vol.15, Issue 3, p.189-208
2014 Rhodes, J., Lok, Peter, Cheng, T. P. Vincent. A framework for successful network alliance for SMEs in China, International Journal of Strategic Business Alliance, Vol.3, No.2/3, p.201-220
2014 Rhodes, J., Bergstrom, Bruce, Lok, Peter, Cheng, T.P. Vincent. A framework for stakeholder engagement and sustainable development in MNCs, Journal of Global Responsibility, Vol.5 No.1, p.82-103
2014 Cheng, T.P. Vincent and Mei Kun, Loi, Handling negative online customer reviews: The effects of elaboration likelihood model and distributive justice, Journal of Travel and Tourism Marketing, 31(1), P.1-15 (SSCI).
2013 Cheng, T.P. Vincent, Lok, Peter and Rhodes, Jo, The mediating effect of brand trust on online customer reviews and willingness to buy, Journal of Electronic Commerce in Organizations, Vol.11 No.1 p.22-42, (EI)
2010 Cheng, T.P. Vincent, Lok, Peter and Rhodes, Jo, A framework for strategic decision making and organizational performance for Chinese Managers, International Journal of Human Resource Management, Vol.21, No.9, July 2010 (SSCI).
[Conference Papers]
2019 Lei Tan Livia, Cheng Ting Pong Vincent, Zhang Yuqin, The effect of tourist’s technology adoption propensity on the acceptance of smart tourism apps, 3rd International Conference on Advances in Business and Law, Nov 23-24,
2019, Dubai, UAE 2019 Ren Yu Guo, Vincent Ting Pong Cheng, Jia-Yang Yin, The effect of personalization comprehensiveness on tourist’s loyalty behavior, 2019 International Conference on Hospitality, Tourism, and Sports Management, 28-30 August 2019, Osaka International House Foundation, Osaka, Japan
2017 Cheng, Ting Pong Vincent, & Chen-Kuo, Pai, Yingzhi, Chen, An investigation of the differences in the content of online hotel reviews on different platforms, The 2017 (Tourism Sciences Society of Korea) International Tourism Conference, 5-7 Jul Ulsan Korea
2017 Chen-Kuo Pai, Te-Wei Wang, Cheng, Ting Pong Vincent, Cross-cultural Comparisons of Consumers’ Trust of Crowd-Sourcing Based Hotel Rating Systems among Chinese and Indian, The
2016 (Tourism Sciences Society of Korea) International Tourism Conference, 5-7 Jul Ulsan Korea
2016 Cheng, Ting Pong Vincent, Big data application in tourism: A total travel experience perspective, Big data forum in transportation, tourism and Chinese medicine, 3-4 Nov, Macau SAR China
2016 Cheng, Ting Pong Vincent, & Chen-Kuo, Pai, Investigation of the critical factors affecting the acceptance of Internet-based trip planning services, The 2016 (Tourism Sciences Society of Korea) International Tourism Conference, 13-15 Jul Pyeongchang Korea
2016 Chen-Kuo Pai, Te-Wei Wang, Ting Pong Cheng, Assessing consumers’ trust of crowd-sourcing based hotel rating system, The 2016 (Tourism Sciences Society of Korea) International Tourism Conference, 13-15 Jul Pyeongchang Korea
2014 Chen-Kuo Pai, Te-Wei Wang, Ting Pong Cheng, Explore the influenced factors for downloading a travel mobile application, The
2014 TOSOK (Tourism Sciences Society of Korea) International Tourism Conference, 2-4 Jul Gangneung Korea
2013 Cheng, Ting Pong Vincent, Evaluating technology adoption by tourism organizations from a strategic decision making perspective, The 3rd Advances in Hospitality and Tourism Marketing and Management Conference, 25-30 June 2013 Taipei
2013 Hitchcock, Michael; Cheng, Vincent & Pai, Chen-Kuo, Taking the Museum on to the Street: Digital interpretation in Macau, Brave New Worlds - Transforming Museum Ethnography through Technology,
2013 MEG Conference, Brighton UK 2012 Cheng, Vincent, Rhodes, J., & Lok, P., Online Customer Reviews, brand trust and willingness to buy: brand trust as a mediating variable, Proceedings of the 38th European International Business Academy Annual Conference, 7-9 Dec 2012, Brighton, UK, p1-30
1995 Cheng, Vincent and Yau Chuk, A soft system perspective for Decision Support System Development, 1995 Pan Pacific Conference on Information System
1995 Yau, Chuk and Cheng, Vincent, Measuring decision support system in the development process, Third International Conference on Decision Support System
[Book Chapter]
2015 Cheng, T.P. Vincent, Rhodes, Joan and Lok, Peter. The relationship between online reviews, brand trust and willingness to buy, in Khosrow-Pouw, Mehdi (Ed), Strategic E-Commerce Systems and Tools for Competing in the Digital Marketplace. IGI Global, Chapter 7
Senior Member - Institute of Industrial & Systems Engineers (SrMIISE)
Member - British Computer Society (MBCS)
Member - Institute of Electrical and Electronics Engineers (MIEEE)